12th January 2011
Too many email messages resemble the stereotypical used-car salesman. He is the slick guy who blusters past objections, ignores questions, and directs shoppers to the cars he wants to push instead of the ones they came to check out. The successful car sal...
Read >
12th January 2011
2010 was quite a year. In January we were in the midst of a near-crippling global recession. By October we were told that the worst was behind us and the recession was officially over. However, the impact of an economic downturn – and the wariness of most...
Read >
06th January 2011
I am doubtless a sad geek for saying this, but one of the innovations of the past decades that I love most is Caller Line Indentity - the technology that allows phones to display the number of the person who is calling. I still enjoy freaking out some of ...
Read >
30th December 2010
Email marketers today are facing an extraordinary challenge: how to increase email effectiveness in the face of decreasing budgets and staffing. So how do you optimize your email marketing channel with minimal cost and effort?
To turn your email up a ...
Read >
24th December 2010
In an unsteady economy, it’s more important than ever that each of your email marketing campaigns contribute as much as possible to the bottom line. And with cutbacks in staff, budgets and bandwidth, companies need to streamline programs to create an incr...
Read >
24th November 2010
So your email creative is highly relevant, the subject line is compelling and your landing pages are primed and ready to convert. Ready to hit "send"? STOP! Unless you've taken the right steps to ensure email deliverability, hitting send could actually da...
Read >
24th November 2010
I was sitting in a conference a couple of years back listening to the senior marketer from a leading British retailer talk about customer journeys. At the time, this was considered revolutionary thinking: he said the customer journey didn’t stop at the ch...
Read >
24th November 2010
Why is sending an email message like launching the Space Shuttle? Because you have to perform a thorough email quality checklist to make sure all systems are go before you can hit "send." A successful email campaign launch has a lot of moving parts, and ...
Read >
18th November 2010
The open rate, and its related metrics, the click-through and unsubscribe rates, have become the holy yardsticks of email marketing campaigns and newsletters. The marketing trade press is full of case studies and how-to articles geared toward boosting ope...
Read >
17th November 2010
Marketers, it's time to put down the fire hose. Your email subscribers are more sophisticated today and more particular about what they want to receive - and it's not a steady stream of undifferentiated messages blasted relentlessly to a mass audience. Wh...
Read >
26th October 2010
Working in tandem with the from line, the content of a subject line is the key determinant for whether a recipient will open an email, delete it immediately, ignore it, file it for future access, report it and/or filter it as spam. The subject line conten...
Read >
25th October 2010
Two advances in email clients are combining to deliver a double whammy to email marketers: the preview pane (horizontal / vertical preview pane), which allows a reader to view just a narrow strip or square of an email message without actually opening it,...
Read >
25th October 2010
What if I told you that you could increase the effectiveness of your current marketing campaigns while, at the same time, decrease your company's impact on the environment - and that after an initial investment, you'd actually save marketing dollars. Woul...
Read >
23rd September 2010
The online marketing space has evolved, and social media and mobile marketing channels present the opportunity for more personal engagement to exist between people and brands. Marketers need to think beyond a batch-and-blast email marketing mentality to a...
Read >
23rd September 2010
Most marketers tend to focus on the campaign click-through as if it is the be-all and end-all of success. But in reality, the click-through simply whisks visitors onto your site, where the hard work really begins. What happens between the moment visitors ...
Read >